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Welcome to Astiostech and Orencloud Knowledge Base.
02 Feb, 2021
Dear Sir or Madam, Welcome to Astiostech and Orencloud Knowledge base. Over the following weeks, the Knowledge Base (KB) will be populated with all kind of relevant information. Do have a...
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Firewall ports required to use voice and data on OCCP / OMRP (Call Centre Related)
OCCP & OMRP requires several ports to be opened outbound to our server(s). Depending on which server you are on, the firewall rule assumed here is Source = You Destination = OC Servers...
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ALG SIP on firewall, router, etc.
If you experience that when a call comes in your SIP device is not ringing this might be due that on your (ISP) router the SIP is enabled on the ALG level. To solve this issue;- Login to your...
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WebRTC (Client-less) Phone Test
To test if your Internet connection is OK and supports the WebRTC (Client-less, in-browser) SIP phone you can login to our test account and conduct 2 tests. If any of the test fail please inform...
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OUC: How to Blind / Unattended Transfer
A blind / unattended transfer is a transfer without checking if the receiving party wants or can take the call. 1. During an active call press the Transfer Button 2. The Keypad will...
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OUC: How to Attended Transfer
An attended transfer is a transfer whereby you ask the receiving party if they want to take the call, the original caller will be put On Hold while you call and check with the receiving party. 1....
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READ ME.
This category is a customer category and can be viewed once you login with your customer credentials. If you do not know your customer credentials please contact your Astiostech / Orencloud...
![]() Recent Articles
Firewall ports required to use voice and data on OCCP / OMRP (Call Centre Related)
OCCP & OMRP requires several ports to be opened outbound to our server(s). Depending on which server you are on, the firewall rule assumed here is Source = You Destination = OC Servers...
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How to configure Fanvil IP-Phone to BTEL2.0 using TLS (to work aside OUC)
This document describes how to configure an Fanvil IP-Phone to connect to BTEL2.0 (to work aside OUC as well) In this document we will use a Fanvil 123 and extension 1001 from Tenant TEST but...
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How to configure vTech IP-Phone to BTEL2.0 using TLS (to work aside OUC)
This document describes how to configure an vTech IP-Phone to connect to BTEL2.0 (to work aside OUC as well) In this document we will use a vTech VSP716A and extension 1001-TEST from customer TEST...
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How to configure Alcatel Lucent H3G IP-Phone to BTEL2.0 using TLS (to work aside OUC)
This document describes how to configure an Alcatel Lucent (AL) H3G IP-Phone to connect to BTEL2.0 (to work aside OUC as well) In this document we will use a AL H3G and extension 1001-TEST from...
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How to configure Yealink IP-Phone to BTEL2.0 using TLS (to work aside OUC)
This document describes how to configure an Yealink IP-Phone to connect to BTEL2.0 (to work aside OUC as well) In this document we will use a Yealink T31P and extension 1001-TEST from customer...
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OUC: Login to Mobile OUC
How to login to your Mobile OUC after Download or a Reset. IMPORTANT: Disable any WiFi during the 1st time Login and use your 3/4/5G Data, once you completed the login you can enable and use WiFi....
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