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apple banana
Find rows that contain at least one of the two words.

+apple +juice
Find rows that contain both words.

+apple macintosh
Find rows that contain the word 'apple', but rank rows higher if they also contain 'macintosh'.

+apple -macintosh
Find rows that contain the word 'apple' but not 'macintosh'.

+apple ~macintosh
Find rows that contain the word 'apple', but if the row also contains the word 'macintosh', rate it lower than if row does not. This is "softer" than a search for '+apple -macintosh', for which the presence of 'macintosh' causes the row not to be returned at all.

+apple +(>turnover <strudel)
Find rows that contain the words 'apple' and 'turnover', or 'apple' and 'strudel' (in any order), but rank 'apple turnover' higher than 'apple strudel'.

Find rows that contain words such as 'apple', 'apples', 'applesauce', or 'applet'.

"some words"
Find rows that contain the exact phrase 'some words' (for example, rows that contain 'some words of wisdom' but not "some noise words").

Welcome to Astiostech and Orencloud Knowledge Base.
02 Feb, 2021
Dear Sir or Madam, Welcome to Astiostech and Orencloud Knowledge base. Over the following weeks, the Knowledge Base (KB) will be populated with all kind of relevant information. Do have a...

Featured Articles
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Firewall ports required to use voice and data on OCCP / OMRP (Call Centre Related)
OCCP & OMRP requires several ports to be opened outbound to our server(s). Depending on which server you are on, the firewall rule assumed here is Source = You Destination = OC Servers...
rating 29 Oct, 2021 Comments: 0
ALG SIP on firewall, router, etc.
If you experience that when a call comes in your SIP device is not ringing this might be due that on your (ISP) router the SIP is enabled on the ALG level. To solve this issue;- Login to your...
rating 18 Oct, 2021 Comments: 0
WebRTC (Client-less) Phone Test
To test if your Internet connection is OK and supports the WebRTC (Client-less, in-browser) SIP phone you can login to our test account and conduct 2 tests. If any of the test fail please inform...
rating 09 Feb, 2021 Comments: 0
This category is a customer category and can be viewed once you login with your customer credentials. If you do not know your customer credentials please contact your Astiostech / Orencloud...
rating 09 Dec, 2021 Comments: 0
Internet Bandwidth Speed and Quality test.
Internet Bandwidth Speed and Quality Test This test will show the Ping, Jitter and Download and Upload speed in Mbps. We recommend to perform the speed test -as least- twice and from the actual...
rating 17 Mar, 2021 Comments: 0
VoIP (Voice over IP) uses Codecs to transmit the voice packets between Sender (Caller) and Receiver (Callee). A Codec handles several things whereby 1) The bandwidth usage, 2) compression rate and...
rating 14 Feb, 2021 Comments: 0

Recent Articles
rating 29 Sep, 2022 Comments: 0
rating 29 Sep, 2022 Comments: 0
Website Live-chat
Inbox for a Website Here is an example of how to add an Inbox for a Website. Click on Website Button. Field Name Value Remarks Website Name Enter Name of your Website ...
rating 19 Sep, 2022
Important information about OMNI
Important information about OMNI OMNI connects to various providers like Facebook, Instagram, Twitter, Line, Twilio, 360Dialog, Slack and many more. OMNI depends on these amazing providers to...
rating 18 Sep, 2022
Welcome to OMNI OMNI is a customer engagement suite built as an alternative to Intercom, Zendesk & Salesforce Service Cloud. OMNI is designed not only for a great customer experience but also to...
rating 18 Sep, 2022
Facebook Messenger
How to create Facebook channel Prerequisites You need to have admin access to your Facebook Business Page that has a minimum of an alias/page name You need to allow OMNI's App to gain access...
rating 18 Sep, 2022

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