News
Welcome to Astiostech and Orencloud Knowledge Base.
02 Feb, 2021
Dear Sir or Madam, Welcome to Astiostech and Orencloud Knowledge base. Over the following weeks, the Knowledge Base (KB) will be populated with all kind of relevant information. Do have a...
Featured Articles Most Viewed
Firewall ports required to use voice and data on OCCP
OCCP requires several ports to be opened outbound to our server(s). Depending on which server you are on, the firewall rule assumed here is Source = You Destination = OC Servers (Check your...
![]()
WebRTC (Client-less) Phone Test
To test if your Internet connection is OK and supports the WebRTC (Client-less, in-browser) SIP phone you can login to our test account and conduct 2 tests. If any of the test fail please inform...
![]()
READ ME.
This category is a customer category and can be viewed once you login with your customer credentials. If you do not know your customer credentials please contact your Astiostech / Orencloud...
![]()
ALG SIP on firewall, router, etc.
If you experience that when a call comes in your SIP device is not ringing this might be due that on your (ISP) router the SIP is enabled on the ALG level. To solve this issue;- Login to your...
![]()
OMRP User Manual
Report Selection When logged into OMRP you will have the option to choose a subset of your Agents and Queues to run a report. Also a date range and a time frame. There are some shortcuts to...
![]() Recent Articles
Forgot AstiosUC Password
To reset your AstiosUC password click/tap the forgot password link at the AstiosUC login page or visit. https://provision.orencloud.com/forgot-password And follow the instructions. Note: If...
![]()
AstiosUC Login LOCKED
Your AstiosUC account will be locked if there have been to many incorrect username and password attempts within a short time. To unlock you account write to [email protected] requesting your...
![]()
Firewall ports required to use voice and data on OCCP
OCCP requires several ports to be opened outbound to our server(s). Depending on which server you are on, the firewall rule assumed here is Source = You Destination = OC Servers (Check your...
![]()
READ ME.
This category is a customer category and can be viewed once you login with your customer credentials. If you do not know your customer credentials please contact your Astiostech / Orencloud...
![]()
Internet Bandwidth Speed and Quality test.
Internet Bandwidth Speed and Quality Test This test will show the Ping, Jitter and Download and Upload speed in Mbps. We recommend to perform the speed test -as least- twice and from the actual...
![]() |
Powered by KBPublisher (Knowledge base software)