Knowledge For All
Channels
Website Live-chat
Inbox for a Website Here is an example of how to add an Inbox for a Website. Click on Website Button. Field Name Value Remarks Website Name Enter Name of your Website ...
rating 19 Sep, 2022
Facebook Messenger
How to create Facebook channel Prerequisites You need to have admin access to your Facebook Business Page that has a minimum of an alias/page name You need to allow OMNI's App to gain access...
rating 18 Sep, 2022
Instagram Business
How to create an Instagram channel Prerequisites Make sure you have an Instagram Business account. This link below would help to set up a business account. See...
rating 18 Sep, 2022
Twitter Professional
How to create Twitter channel Step 1. Click on "Add Inbox" button from Settings > Inboxes page. Step 2. Click on "Twitter" icon. Step 3. Click on "Sign in with Twitter" button. ...
rating 18 Sep, 2022
Email
How to create Email channel Step 1. Click on "Add Inbox" button from Settings > Inboxes page. Then click on Email icon. Step 2. Enter channel name, email and click on "Create Email...
rating 18 Sep, 2022
Telegram
How to create a Telegram channel Step 1. Go to "Settings" page by clicking the settings icon in the left sidebar. Step 2. Select "Inboxes" from left side panel and Click on "Add Inbox"...
rating 18 Sep, 2022
WhatsApp With Cloud API
How to configure WhatsApp Cloud Prerequisites Important notes You must have a Business Profile associated to your account and setup MFA with that admin account managing your business profile. ...
rating 12 Mar, 2024
WhatsApp With 360Dialog
360Dialog With OMNI Set your WhatsApp number with 360Dialog Step 1: Click on this onboard link to sign up for 360Dialog account. Do not directly sign up with 360Dialog. If you sign up directly,...
rating 05 Mar, 2024


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