This article describes how-to create a (new) monthly comprehensive report that will be send out to you via email every 1st of the month at 00:01. Screenshots are provided at the end of this...

This article describes how-to run an ad-hoc (monthly) report on an existing report, in this example we will run the "Orencloud Monthly Report", if you do not have an configured report you can refer...

This article describes on how-to rerate / recalculate already rated calls, e.g. in the rate plan the amount was incorrect, made calls were rated with the wrong rate and not, after correcting the...

Starting 1 December 2024, ORENcloud will enforce two-way authentication for accessing the Tenant Admin Portal. Here’s a step-by-step guide to set up Google Authenticator for ORENcloud Hosted Cloud...

Managing call forwarding / follow me and routing This article focuses solely on the specific settings that require modification. All other configuration settings are presumed to remain at their...