How to Reset the Mobile OUC for both iOS and Android
iOS
- Open the Mobile OUC App.
- Tap the Setup Icon (located at the Keypad screen)
![iOS Reset App](/kb_upload/image/Screenshot%202023-09-12%20at%2008_23_39.png)
- In Setting window, tap "Reset Application"
![iO3 Reset App Rest](/kb_upload/image/Screenshot%202023-09-12%20at%2008_25_08.png)
- In the confirmation pop-up, tap "Reset"
![iO3 Reset App Confirm](/kb_upload/image/Screenshot%202023-09-12%20at%2008_26_43.png)
- Done
Android
- Open the Mobile OUC App.
- Tap on the 3 dots (located at the Keypad screen)
![Android Reset App 1](/kb_upload/image/Screenshot%202023-09-12%20at%2008_30_20.png)
- Tap on Settings
![Android Reset App 2](/kb_upload/image/Screenshot%202023-09-12%20at%2008_30_32.png)
- In Setting window, tap "Reset Application"
![Android Reset App 3](/kb_upload/image/Screenshot%202023-09-12%20at%2008_33_32.png)
- In the confirmation po-up, tap "OK"
![Android Reset App OK](/kb_upload/image/Screenshot%202023-09-12%20at%2008_35_01.png)
- Done