Firewall Setting & Ports required to use voice for ORENcloud UC (OUC) Softphone Desktop and Mobile (Back-Office)

To seamlessly use the ORENcloud (OUC) Softphone it might require you to ensure some settings are Disabled and Ports to be opened outbound to our server(s).

1) Ensure ALG SIP on firewall, router, etc is Disabled

For more details refer to the ALG SIP on firewall, router, etc. KB article.

2) Ports Required on firewall, routes, etc.

In most home Internet routers & modems these ports are not blocked but if you are in a firewall environment -like your office- the following Ports must be opened. 

Depending on which server you are on, the firewall rule assumed here is

Source = You (i.e. Your Public IP_

Destinations IPPBX = 210.1.230.83 (ouc.oren.cloud)

Destination STUN & TURN = 157.230.245.31 (stun1.oren.cloud)

Port = Required to open

Note: If you also use Orencloud GOLD Call Centre Services please also check KB article Firewall ports required to use voice and data on OCCP / OMRP (Call Centre Related)