This article describes how-to create a (new) monthly comprehensive report that will be send out to you via email every 1st of the month at 00:01.

Screenshots are provided at the end of this article for additional guidance.

if you want to create an ad-hoc reports, you can refer to the separate KB Article "How-to run an ad-hoc CDR report on BTEL" for the specific steps.

1. Access to the BTEL Portal:

• Open your Web Browser
• Navigate to the BTEL portal login page

2. Login to the Portal:

• Enter your credentials (username and password) to log in. If you don't have access, request access by sending an email to [email protected] as mentioned.

3. Create a (new) Report

1. At the side menu goto Configuration -> Reports
2. Click "New Report"

At INFORMATION

1. Name: Key in a name of the report e.g. "Orencloud Monthly Report"
2. Active: Select YES
3. Holding days: 10
4. Type: Select: Call Details Record
5. Timeframe: Select: Last Month
6. Fields: Select the following
   • Start
   • End
   • Answer
   • Extension
   • Number Calling
   • Number dialled
   • Duration
   • Direction
   • Bill Time
   • Disposition
   • Cost
   • Country
   • Network
7. Group by: Select By Extension
8. Direction: Select: Any call, including internal calls
9. Extension: Leave empty
10. Report call with cost: Select: Report any call
11. Disposition: Select: Answered (preferred option) or Any

At PAGE

1. Size: Select: A4
2. Orientation: Select: Landscape
3. Font size: Key in 6
4. Row height: Key in 6
5. Top date/time format: Leave as Default
6. Details date/time format: Leave as Default
7. Theme: ORENCloud

AT SCHEDULE

1. Year: Select: Every Year
2. Month: Select Every Month
3. Weekday: Select Any Weekday
4. Day: Select: 1
5. Hour: Select 00
6. Minute: Select 01
7. Timezone: Leave as Use Server default - Asia/Kuala_Lumpur

At DELIVERY

1. Email template: Reports
2. Email: <your email address>
3. Note: to send to more than one use the , (comma) as separator, e.g. <email1>,<email2>,etc

Done, Click SAVE