IMPORTANT: Before logout from OCCP and/or close the browser window it is important to properly logout from all queues. -if you are login to any queue-
LOGOUT from QUEUES
- Click on the presence icon next to your Supervisor extension

- A pull-down menu will appear and select the Remove from > <your queue> e.g. OC-DEMO-EN

- Repeat this step for all queues you want to logout from.
- After Logout from your queues your will no longer see yourself in the Queues

LOGOUT from OCCP
- Click on the user icon on top right corner of the browser and click LOGOUT and YES to confirm.

- Agent logout from OCCP