Logout from OCCP

IMPORTANT: Before logout from OCCP and/or close the browser window it is important to properly logout from all queues. -if you are login to any queue-

LOGOUT from QUEUES

  1. Click on the presence icon next to your Supervisor extension

  1. A pull-down menu will appear and select the Remove from > <your queue> e.g. OC-DEMO-EN

Screen Shot 2017-08-01 at 11.57.32 AM.png

  1. Repeat this step for all queues you want to logout from.
  2. After Logout from your queues your will no longer see yourself in the Queues 

Screen Shot 2017-08-01 at 12.01.03 PM.png

LOGOUT from OCCP

  1. Click on the user icon on top right corner of the browser and click LOGOUT and YES to confirm.

  1. Agent logout from OCCP


Article ID: 15
Last updated: 10 Feb, 2021
Revision: 1
OCCP Agent Portal -> Logout from OCCP
https://kb.astiostech.com//logout-from-occp_15.html