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OUC Follow-me second call not coming in when OUC is ringing.
Symptoms: When OUC is ringing my extension a second call from my follow-me list is not coming in. Scenario: On my ext 1000 I've also set follow-me to my mobile 012-3451234 and the ring strategy is...
23 Dec, 2021
Comments: 0
OUC Address book entries are not displayed proper / alphabetically
Your (various) address book entries are not shown properly / alphabetically (see screenshot example) Set you contact sort order. Goto Settings Preferences Look for "Contact Sort Order" ...
29 Dec, 2021
Comments: 0
OUC: Faint Static / Crackling sound during call.
Symptoms: During a call while you or your callee is talking you hear a faint static / crackling sound. Solution: disabling incoming noise suppression. Steps: Goto Settings > Preferences >...
18 Jan, 2023
Comments: 0
OUC Security Warning, certificate for domain <domain>.oren.cloud is not valid or has expired
If you get prompted with the Security Warning - The certificate for domain <domain>.oren.cloud is not valid or has expired tap Trust
02 Nov, 2023
Comments: 0
OUC Desktop Error "No network connection" during start of Desktop OUC Application
When you start ORENcloud OUC Desktop, 1st time or after an logout, and you get the error "No network connection" (screenshot below), please ensure that the IP's and Ports are not blocked on your...
09 Apr, 2025
Comments: 0
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