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First steps
These are the first steps you should be doing after you've signed in
How to configure channels in OMNI SaaS
Here, all the most useful features OMNI are explained.

OMNI Guides
Welcome to OMNI OMNI is a customer engagement suite built as an alternative to Intercom, Zendesk & Salesforce Service Cloud. OMNI is designed not only for a great customer experience but also to...
rating 18 Sep, 2022
Sign up
Sign up and get started Once you've subscribed, our system will send your primary admin an invite email. You need to provide your first admin account which will then invite other admins or agents. ...
rating 17 Sep, 2022
Reset Password
Reset your password In case you've forgotten your password, you can reset through the main portal. Step 1. Click on the "Forgot You Password" link. Step 2. Enter your email address used to...
rating 18 Sep, 2022
Important information about OMNI
Important information about OMNI OMNI connects to various providers like Facebook, Instagram, Twitter, Line, Twilio, 360Dialog, Slack and many more. OMNI depends on these amazing providers to...
rating 13 May, 2024
Setup your WhatsApp channel with WhatsApp Cloud API
OMNI supports the official WhatsApp Business API. You can connect the phone number and start managing your WhatsApp customer queries from OMNI. Follow the steps given below to enable your WhatsApp...
rating 27 Mar, 2024

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