https://kb.astiostech.com// https://kb.astiostech.com//oc-how-to-connect-an-grandstream-fxo-ata-gateway_280.html How to connect a Grandstream FXO ATA Gateway. Follow below instructions on how to connect your FXO Gateway Step1: Connect the Internet LAN Cable to the WAN (1) port Step2: Connect the Phone RJ11 Cable to the FXO (2) port Step3: Connect the... Mon, 13 Apr 2026 09:33:43 +0800 https://kb.astiostech.com//internet-bandwidth-speed-and-quality-test-(latency)_54.html Internet Bandwidth Speed and Quality Test This test will show the Ping, Jitter and Download and Upload speed in Mbps. We recommend to perform the speed test -as least- twice and from the actual location you -most often- plan to connect from... Wed, 24 Sep 2025 10:40:07 +0800 https://kb.astiostech.com//grandstream-gxp16xx-end-user-manual_267.html Click here to download the Grandstream GXP16XX End User Manual. Sat, 23 Aug 2025 17:26:14 +0800 https://kb.astiostech.com//firewall-ports-required-to-use-voice-and-data-on-occp-omrp-(call-centre-related)_50.html OCCP & OMRP requires several ports to be opened outbound to our server(s). Depending on which server you are on, the firewall rule assumed here is Source = You Destination = OC Servers (Check your welcome email) except for Google STUN... Fri, 15 Aug 2025 11:51:53 +0800 https://kb.astiostech.com//firewall-setting-ports-required-to-use-voice-for-orencloud-uc-(ouc)-softphone-desktop-and-mobile-(ba_152.html To seamlessly use the ORENcloud (OUC) Softphone it might require you to ensure some settings are Disabled and Ports to be opened outbound to our server(s). 1) Ensure ALG SIP on firewall, router, etc is Disabled For more details refer to the ALG... Fri, 15 Aug 2025 11:51:33 +0800 https://kb.astiostech.com//firewall-ports-required-to-use-voice-and-data-on-ocdial-(call-centre-related)_266.html OCDial requires several ports to be opened outbound to our server(s). Depending on which server you are on, the firewall rule assumed here is Source = You Destination = OC Servers (Check your welcome email) except for Google STUN server ... Fri, 15 Aug 2025 11:51:11 +0800 https://kb.astiostech.com//how-to-create-monthly-cdr-report-on-btel_231.html This article describes how-to create a (new) monthly comprehensive report that will be send out to you via email every 1st of the month at 00:01. Screenshots are provided at the end of this article for additional guidance. if you want to create... Tue, 15 Jul 2025 11:17:31 +0800 https://kb.astiostech.com//how-to-configure-yealink-ip-phone-to-btel20-using-tls-(to-work-aside-ouc)_148.html This document describes how to configure an Yealink IP-Phone to connect to BTEL2.0 (to work aside OUC as well) In this document we will use a Yealink T31P and extension 1001-TEST from customer TEST TIP: If the phone is not new it's recommended... Thu, 22 May 2025 18:25:24 +0800 https://kb.astiostech.com//btel-voicemail-email-keeps-prompting-this-field-is-required_257.html Issue: When configuring or modifying any end-user voicemail settings, the system displays a “This field is required” error—even when the Attach message option is set to No. Reason: This behavior is due to the underlying architecture of the... Tue, 13 May 2025 15:53:35 +0800 https://kb.astiostech.com//line_255.html OMNI LINE Integration Setup (User Guide) 1. Overview This guide explains how to connect your LINE Messaging API channel to OMNI so that messages sent by customers on LINE appear in your OMNI inbox and replies from OMNI go back to LINE. 2.... Tue, 22 Apr 2025 14:33:46 +0800 https://kb.astiostech.com//ouc-desktop-error-no-network-connection-during-start-of-desktop-ouc-application_253.html When you start ORENcloud OUC Desktop, 1st time or after an logout, and you get the error "No network connection" (screenshot below), please ensure that the IP's and Ports are not blocked on your firewall. Please follow this KB articles... Wed, 09 Apr 2025 18:23:48 +0800 https://kb.astiostech.com//call-forwarding-follow-me-fmfm-(end-user-via-end-user-portal)_252.html Managing call forwarding / follow me and routing This article focuses solely on the specific settings that require modification. All other configuration settings are presumed to remain at their default values. Any alterations to these defaults... Wed, 12 Mar 2025 12:53:19 +0800 https://kb.astiostech.com//call-forwarding-follow-me-fmfm-(customer-via-admin-portal)_251.html Managing call forwarding / follow me and routing This article focuses solely on the specific settings that require modification. All other configuration settings are presumed to remain at their default values. Any alterations to these defaults... Wed, 12 Mar 2025 12:28:28 +0800 https://kb.astiostech.com//step-by-step-guide-to-set-up-google-authenticator-for-orencloud-hosted-cloud-ippbx-s-two-factor-auth_244.html Starting 1 December 2024, ORENcloud will enforce two-way authentication for accessing the Tenant Admin Portal. Here’s a step-by-step guide to set up Google Authenticator for ORENcloud Hosted Cloud IPPBX’s two-factor authentication: Step 1:... Thu, 21 Nov 2024 15:22:52 +0800 https://kb.astiostech.com//alcatel-lucent-h3g-end-user-manual_242.html Click here to download the Alcatel Lucent H3G End User Manual. Fri, 08 Nov 2024 13:08:03 +0800