Forgot Extension:
Send an email to [email protected] mentioning you would like to recover your login extension and provide -at a minimum- your email address and company name. Once support receives the email they will work with you to verify your authorisation and recovery of login extension.
For Password:
Send an email to [email protected] mentioning you would like to reset you OCCP password and provide -at a minimum- your login extension. Once support receives the request they will work with you to verify your authorisation and reset your password.