Manual Login to Queues
Click on the
presence icon
next to your Supervisor extension
A pull-down menu will appear and select the
Add to
<your queue> e.g. OC-DEMO-EN
Repeat this step for all queues you want to login to.
After Login to all your queues your will see your extension in the Queues
Agent is logn to all the queues
Article ID: 16
Last updated: 10 Feb, 2021
Revision: 1
OCCP Agent Portal -> Manual Login to Queues
https://kb.astiostech.com//manual-login-to-queues_16.html